Last updated: October 2026
This Privacy Policy explains how Custom Keychains Wholesale (“we”, “us”) collects and uses information when you visit customkeychainswholesale.com or contact us about custom keychain orders. We are a B2B supplier and only use your information to answer inquiries and handle orders.
Information We Collect
- Quote request form: your name, business email, company or brand, phone or WhatsApp number, product type, quantity, destination country, target date, project details and any logo or design files you upload.
- Email and WhatsApp: the messages, files and contact details you send us directly.
- Orders: billing, shipping and contact details needed to produce and deliver your order.
- Technical data: basic information such as IP address, browser type and pages visited, collected through server logs, security tools and cookies needed for the site and shop to work.
How We Use Your Information
- To reply to your inquiry and prepare digital mockups, samples and quotations
- To produce, pack and ship your order and arrange customs documents
- To follow up on your project, reorders and after-sales questions
- To keep the website secure and filter spam
We do not sell your personal information. Your logo and artwork files are used only for your project and are not shared with other customers.
Sharing Your Information
We share information only when needed to serve you, for example with our production team, shipping and logistics partners, payment providers, and the hosting and email services that run this website. These parties may only use the information to provide their services.
Cookies
The website uses cookies that are needed for basic functions such as the shop cart, security and page caching. You can block or delete cookies in your browser settings, but some features may then not work correctly.
How Long We Keep Information
We keep inquiry and order records for as long as needed to handle your project, support reorders and meet legal, tax or accounting requirements. You can ask us to delete your inquiry data at any time.
Your Rights
Depending on where you are located, you may have the right to access, correct or delete your personal information, or to object to how it is used. To make a request, email us and we will respond as soon as possible.
Contact Us
Email: [email protected]
WhatsApp: +86 173 1689 5054
We may update this policy from time to time. The latest version will always be posted on this page.